Disconnect Service
If
you would like to speak with someone in our Customer Service
Department about disconnecting service, please drop by
or call toll-free 1-800-942-3141 or email
us.
When disconnecting service, it is helpful to have pertinent
information ready BEFORE applying.
Such information includes:
The account number from location to be disconnected
The service address to be disconnected, and in some cases,
the meter number.
It is important to let the customer service representative
handling your call know if there is more than one meter
at the location to be disconnected. Also, you should inform
the customer service representative if there are one or
more security lights at the location to be disconnected.
The customer service representative may also ask you questions
about the account to verify that it is the correct account,
and that the person calling has the authority to make
a change. The customer service representative will ask
for a daytime telephone number for any type of transaction. |
