Storms and Outages
Plan ahead for storms
As temperatures drop and winter storms bear down in the months ahead, you can take comfort in knowing that Laurens Electric Cooperative has a well-maintained distribution system designed to handle all the energy needs of its members, and a proven plan for storm-related outages.
To report an outage online, click here to send an e-mail. Please note, we cannot guarantee immediate response to e-mails. For immediate service, please call Customer Service at 1-800-942-3141.
In addition to stand-by crews and a well-maintained distribution system, Laurens Electric Cooperative has an aggressive tree-trimming program in place. Right-of-way maintenance become especially apparent during major storms, be it summer or winter; there is often damage to trees. By trimming vegetation in our rights of way, we help minimize potential damage and power outages caused by trees falling into lines.
If you know a storm is approaching, you should stay tuned to a NOAA Weather Radio as well as local radio or television stations for the latest warnings and watches. In the event of outages associated with a major storm, Laurens Electric Cooperative will provide updates to the local media.
After the storm, remember to use care when checking your property for damage. Immediately report fallen power lines to authorities and never approach downed lines. Safety is a primary concern for everyone when it comes to preparing for storms – but it's also very important when restoring power. To get the greatest number of homes back on as quickly as possible, repairs are made to primary feeders first. Primary taps are repaired next and then lines and services to individual homes are restored.
To report an outage, call Laurens Electric Cooperative toll free at 1-800-942-3141. We continually monitor our electric distribution system and keep emergency work crews on call 24 hours a day, seven days a week. You can also improve outage response time and accuracy by ensuring the co-op has the correct phone number for your account. To update your account information, call or e-mail us as customercare@laurenselectric.com.
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