Laurens Electric Resource Center: Explanation of Bill Charges

For an explanation of the charges on your bill, or to see a sample bill go to http://www.laurenselectric.com/R_ReadBill.html.

Most of our members’ bills increase during cold or hot weather. Remember, when the temperature changes to an extreme degree, your heating / cooling unit must work overtime to keep your home at the desired temperature. You may not have changed the thermostat setting but the temperature outside has caused your system work much harder.

However, if you think there may be a problem, you can take a four day reading of your energy usage from your meter. You will need to go out for four days at the same time each day. If you miss the time or if you miss a day you must start over to get an accurate assessment. Write down the meter reading each day. After the fourth day, call and give us the readings. One of our engineers can look at the calibration of the meter to determine if there is a problem with the meter.

If you would like to discuss your bill with a member services representative, contact us at 1-800-942-3141 or by e-mail at customerservice@laurenselectric.com.