ORDERING INFORMATION

We want you to be completely satisfied. If you run into problems at any time during your online visit, just give us a call. Our toll free number is 1-800-942-3141, extension 1604.

Shipping
When you order a product from us, we will ship it UPS on the next business day to your door. The cost is $5.95 for the first item, then only $1.95 for each additional item.

Payment Methods
ProTec will accept your Visa, MasterCard, American Express, or Discover card, and you can rest assured that your information will be protected by secure socket layer technology, the industry standard for secure online transactions. However, if you prefer to call in your credit card number, we will be happy to assist you. Just call customer service at 1-800-942-3141 extension 1604.

Returns & Exchanges
We have a no-risk policy. If for any reason you are unsatisfied with you purchase, ProTec will gladly help you exchange your product or refund your money. You'll need to call customer service at 1-800-942-3141, extension 1666.

Customer Service
If at any time you need assistance navigating our site or purchasing a product, contact our customer service department. We'll do whatever it takes to help you. By phone; 1-800-942-314, extension 1604. By mail: ProTec, Attn: Online Customer Service, PO Box 700, Laurens, SC, 29360, by e-mail: protec@laurenselectric.com