Laurens Electric Resource Center: Service on Security Lights

If you need to report a problem with a streetlight, please contact customer service to create a service order to have someone come out and repair your street light. The expected time frame to complete this type of service order is 3 – 4 working days, weather permitting. We apologize for any inconvenience. Please know that we will be out as soon as possible to repair your light.

It is helpful to our service personnel if you tie something around the pole of the streetlight in need of repair. We ask each member to mark that light before we come out to the location.

Please call toll-free 1-800-942-3141 or email us at customerservice@laurenselectric.com.

If you need to add an additional streetlight to your property, please contact customer service to create a service order. One of our engineers will contact you when they receive your contact number. They will call ahead of time and set up an appointment time that is convenient for you.

Our service members will need to know where you would like the streetlight placed, if you want underground or overhead service, and if they need to set an additional pole. The price varies for each of these circumstances. It is best to have the engineer meet with you on site to determine the best option for you. The engineer will discuss any upfront fees and monthly charges for the installation and maintenance of your street light.

Please note that when you sign a Street Light Contract you agree to keep the streetlight for 5 years.

Please call toll-free 1-800-942-3141 or email us at customerservice@laurenselectric.com.