Laurens Electric Cooperative will suspend disconnection due to non-payment during this national emergency.
We are taking steps now to be prepared in the event there is a significant impact from the coronavirus in our communities. We are focused on maintaining a healthy workforce, and keeping key personnel—such as line workers and member service representatives— available so that we can continue to provide the excellent service you expect from us.
Through our national association (NRECA), electric co-ops coordinate with others in the electric sector and the federal government to prepare for and respond to national-level disasters or threats to critical infrastructure. This includes scenarios such as pandemics that could impact the energy workforce.
Through this coordination, electric co-ops and government partners focus on actions and strategies that help protect the energy grid, prevent threats that may disrupt electricity service, and develop capabilities that help electric co-ops quickly respond and recover when major incidents impact the grid.
Avoiding crowds?
If our members prefer, most business can be conducted virtually. From making payments to managing accounts, LEC provides several options:
- CONTACT US at 1-800-942-3141, or customercare@laurenselectric.com, or via our app.
- MAKE PAYMENTS by phone, in the app, online at https://billing.laurenselectric.com, or sign up for our SimplePay bank draft option at https://bit.ly/39ZSPk0 to have your payment deducted from your bank account on the due date.
- MANAGE ACCOUNTS via our Member Portal at https://billing.laurenselectric.com or by using the free LECConnect app, available for Apple products in the app store (https://apple.co/2U49tZ3) and for Samsung products in Google Play (https://bit.ly/2TPe9TT).
Beware of scams
Laurens Electric members should be on the lookout for suspicious emails, phone calls, or persons impersonating business employees or charitable organizations.
Unfortunately, scammers take advantage of opportunities such as this when households are otherwise preoccupied.
If you get a call from someone claiming to represent Laurens Electric, and they make threats or demand immediate payment, hang up and call Laurens Electric at 1-800-942-3141.
Laurens Electric Cooperative, a Touchstone Energy Cooperative serves 54,000 member-owners in Laurens, Greenville, Spartanburg, Anderson, Newberry, Union, and Abbeville counties. Since 1939, the co-op has been dedicated to being the provider of choice for energy and related services in the Upstate.